Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Send us an email – [email protected]
Reach Out to Us for Support Today
We are here to listen and help you through this difficult time. Connect with us to share your thoughts and memories.
Heartfelt Testimonials from Our Community
★★★★★
Average Rating: 4.9/5 from 150 Reviews
A Touching Experience
The memorial page I created for my father brought together family and friends, allowing us to reminisce and celebrate his life. It was a comforting space during a difficult time.
★★★★★
Michael Brown
A Wonderful Support System
This site provided a safe space for me to express my feelings and remember my loved one. The community support was incredible, making me feel less alone in my grief.
★★★★★
John Doe
A Beautiful Tribute Experience
Creating a memorial page for my grandmother was a healing experience. It allowed me to share her story and connect with others who loved her. I felt supported and understood throughout the process.
★★★★★
Jane Smith
A Place to Remember
This platform helped me honor my late husband in a way that felt personal and meaningful. The ability to share memories and receive messages of support from friends and family was invaluable during my grieving process.
★★★★★
Emily Johnson